Frequently Asked Questions
Everything you need to know about shopping for your little ones.
What age groups does Bombay Kids Company cater to?
We offer a curated range of fashion and lifestyle products for children ranging from newborns up to 12 years of age.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of India.
What is your return and exchange policy?
We offer a 7-day return policy for most items in their original, unwashed condition with tags intact. Please note that innerwear and personalized items are non-returnable.
Are the fabrics used safe for sensitive skin?
Absolutely. We prioritize high-quality, breathable fabrics like organic cotton and linen to ensure maximum comfort and safety for your child's skin.
Do you offer international shipping?
Currently, we ship within India only. However, we are working on expanding our reach to international customers soon.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and your unique AWB number to monitor your delivery in real-time.