Returns & Exchanges
At Bombay Kids Company, we want your little ones to love their new outfits, which is why we offer a seamless 7-day return and exchange policy for all unworn items with original tags. Please ensure all items are in their original packaging to qualify for a full refund or store credit.
Return Process
- 1.Initiate Request
Visit our online returns portal or email our support team with your order number and the reason for your return within 7 days of delivery.
- 2.Quality Check Preparation
Securely pack the items in their original packaging, ensuring all clothing tags, labels, and hygiene seals are intact and undamaged.
- 3.Schedule Pickup
Once your request is approved, we will arrange a complimentary reverse pickup from your doorstep through our trusted courier partners.
- 4.Receive Refund
After our warehouse team completes a quality inspection, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.